ANNOUNCEMENT

Beware of Scams implying association with Toyota Kirloskar Motor Private Limited (TKM or Toyota India)

Please note TKM or Toyota India does not conduct lotteries, or offer prizes or awards through e-mails, text messages or messages over social media platforms. “Also TKM or Toyota India does not make phone calls to customers seeking for personal details”. These are fraudulent messages purporting to be from or associated with TKM or Toyota India. Many of these messages request personal information and/or money from individuals with the promise they have won lotteries or prizes or other benefits in return. These messages sometimes carry Toyota Logo or refer to e-mail addresses made to look like TKM or Toyota India Address.

TKM or Toyota India wishes to sensitize general public of these misleading messages. They do not originate from TKM or Toyota India or not in any way associated with it. TKM or Toyota India strongly recommends that recipients verify very carefully their authenticity before sending any response. In particular, TKM suggests that recipient do not send any money or personal information in response to invitations from anyone who claims to be awarding lottery winnings or prizes as it is not our policy.

Issued date: 7th Jul’ 21

VOLUNTARY RECALL CAMPAIGN FOR URBAN CRUISER

Keeping in line with our Customer First philosophy as well as bearing the safety of our customers in mind, Toyota Kirloskar Motor Pvt. Ltd (TKM) today [4th March 2021) announced to proactively and voluntarily undertake recall campaign on all variants of its model “Toyota Urban Cruiser” manufactured between 28th July 2020 and 11th February 2021

TKM, through its authorized dealerships, will recall 9,498 units of Toyota Urban Cruiser for a possible issue with Driver Side, Airbag Module Assembly. In interest of its customers, TKM has decided to proactively recall the vehicles for replacement of the concerned part, free of charge to customers. Owners of the subject vehicles under this recall campaign will be contacted by authorized Toyota dealers for inspection and replacement of the part. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001

BEWARE OF FRAUDULENT RECRUITMENT EMAILS / COMMUNICATION

02nd February 2021: Our attention has been drawn by certain members of the public that they have received emails / communications for job interviews/offers at Toyota Motor Asia Pacific Pte Ltd, our regional office in Singapore (TMAP). This has been communicated through emails and online job portals (such as LinkedIn).

This is to inform you that certain unscrupulous persons (individuals, firms, companies, etc.) are misleading potential job applicants by claiming to represent TMAP and/or Toyota Kirloskar Motor Pvt Ltd., (TKM) and requesting for certain amounts of money in specified accounts as a deposit for travels for interview to or employment pass applications in Singapore.

Such recruitment emails / communications requesting for deposits are purely made with an intention defraud the public.

Potential job applicants are hereby informed that TMAP and TKM do not ask or collect any money or payment of any kind from potential job applicants in order to consider them for interviews or to secure employment. TMAP/TKM have already initiated criminal action against the perpetrators of such actions.

We therefore caution the general public against relying on or acting on such fraudulent recruitment emails / communications. TMAP/TKM will not be responsible for any consequences or liability arising from such emails / communications.

Should you require any further confirmation as to whether any recruitment emails / communications are genuine, you may contact TKM by visiting the website www.toyotabharat.com.

Issued by: Human Resources Division

VOLUNTARY RECALL CAMPAIGN FOR FUEL PUMP IN TOYOTA MODELS

Keeping in line with our Customer First philosophy as well as bearing safety of our customers in mind, Toyota Kirloskar Motor Private Limited today [23rd December 2020] announced to proactively and voluntarily extend its recall on a few more units of its gasoline models manufactured in December 2017 and May 2018. The models affected are Toyota Innova Crysta and Toyota Corolla Altis, This was necessitated based on the results of the investigations conducted.

The Company, through its authorized dealerships, will recall an additional 16 units of the above models for a possible issue with the fuel pump motor. In the interest of its customers, Toyota Kirloskar Motor has decided to proactively recall the vehicles for replacement of the concerned part, free of charge to customers. Owners of the subject vehicles under this recall campaign will be contacted by Toyota dealers for inspection and replacement of the part. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001

VOLUNTARY RECALL CAMPAIGN FOR FUEL PUMP IN TOYOTA MODELS

Keeping in line with our Customer First philosophy as well as bearing safety of our customers in mind, Toyota Kirloskar Motor Private Limited today [28th October 2020] announced to proactively and voluntarily extend its recall on a few more units of its gasoline models manufactured between 13th December 2018 and 28th August 2019. The models affected are Toyota Innova Crysta, Toyota Fortuner, Toyota Camry, Toyota Corolla Altis, This was necessitated based on the results of the investigations conducted.

The Company, through its authorized dealerships, will recall an additional 1257 units of the above models for a possible issue with the fuel pump motor. In the interest of its customers, Toyota Kirloskar Motor has decided to proactively recall the vehicles for replacement of the concerned part, free of charge to customers. Owners of the subject vehicles under this recall campaign will be contacted by Toyota dealers for inspection and replacement of the part. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001

RELOCATION OF REGIONAL INFORMATION SYSTEMS OFFICE

Notice is hereby given to the General Public that the Regional Information Systems office of the Company is shifted from 3rd and 4th Floor, Prestige Sterling Square, No. 3, Madras Bank Road, Bengaluru - 560 001 to the registered office of the Company situated at Plot No. 1, Bidadi Industrial Area, Pin: 562 109, Ramanagar District, Karnataka effective from 30-November-2020.

Please direct all future correspondence and inquiries to the company at the address of its registered office, telephone number 080-6629 2929, facsimile number +91-80-2728 7076 / 77 / 78 / 79.

VOLUNTARY RECALL CAMPAIGN FOR GLANZA FUEL PUMP

Keeping in line with our Customer First philosophy as well as bearing the safety of our customers in mind, Toyota Kirloskar Motor Pvt. Ltd (TKM) today (31st July 2020) announced to proactively and voluntarily extend its recall campaign on few more units of the model “Toyota Glanza” manufactured between 02nd April 2019 and 06th October 2019. This was necessitated based on results of the investigations conducted.

TKM, through its authorized dealerships, will recall an additional 3093 units of Toyota Glanza for a possible issue with the fuel pump motor. In interest of its customers, TKM has decided to proactively recall the vehicles for replacement of the concerned part, free of charge to customers. Owners of the subject vehicles under this recall campaign will be contacted by Toyota dealers for inspection and replacement of the part. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001.

VOLUNTARY RECALL CAMPAIGN FOR GLANZA FUEL PUMP

Keeping in line with our Customer First philosophy as well as bearing the safety of our customers in mind, Toyota Kirloskar Motor Private Limited 15th July 2020 announced to proactively and voluntarily undertake a recall of all variants of its model “Toyota Glanza” manufactured between 02nd April 2019 and 06th October 2019.

The Company, through its authorized dealerships, will recall 6,481 vehicles of Glanza for a possible issue with the fuel pump motor. In the interest of its customers, Toyota Kirloskar Motor has decided to proactively recall the vehicles for replacement of the concerned part, free of charge to customers. Owners of the subject vehicles under this recall campaign will be contacted by Toyota dealers for inspection and replacement of the part. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001.

SPECIAL SERVICE CAMPAIGN FOR PRIUS

Toyota Kirloskar Motor [24th June, 2020] announced a voluntary Recall in India as a measure of abundant precaution. In line with its commitment to Safety first & Customer Satisfaction, the company is implementing this recall in India to carryout the ‘Power Management ECU reprogram’ on few Prius vehicles manufactured between March 2013 through November 2015.

Toyota dealers will inform the affected customers soon. Currently only four vehicles may be affected in India. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001.

Relocation of Sales and Marketing office

Notice is hereby given to the General Public that the Sales and Marketing office of the Company is shifted from 10th Floor, Canberra Block, UB City, Bangalore – 560 001 to the registered office of the Company situated at Plot No.1, Bidadi Industrial Area, Pin: 562 109, Ramanagar District, Karnataka effective from 01-April-2020.

Please direct all future correspondences and inquiries to the company at the address of its registered office, telephone number 080-6629 2929, facsimile number 91-80-2728 7076 / 77 / 78 / 79.

Special Service campaign for Fuel pump

Toyota Kirloskar Motor Pvt. Ltd [4th March 2020] announced a voluntary Recall / Special Service Campaign (SSC) in India. In line with its commitment to Safety First & Customer Satisfaction, the company is implementing this recall in India to Replace "Fuel Pump" for Corolla, Innova Crysta & Fortuner [ manufactured between 13th Nov 2017 and 4th Apr 2019] gasoline models only.

Toyota dealers will inform the concerned customers soon. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001.

SPECIAL SERVICE CAMPAIGN FOR PRIUS

Toyota Kirloskar Motor Pvt. Ltd [29th January 2020] announced a voluntary Recall / Special Service Campaign (SSC) in India. In line with its commitment to Safety first & Customer Satisfaction, the company is implementing this recall in India to Replace "Belt kit, Front seat" for Prius [ manufactured b/w 08th Dec 2015 – 3rd Oct 2017] models only.

Toyota dealers will inform the concerned customers soon. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001.

Toyota Announces Voluntary Recall Campaign for Corolla in India

Toyota has decided to initiate a voluntary recall campaign in India starting 13th November 2018 for the inspection & replacement of air bag sensor of certain numbers of Toyota Corolla models sold in India which were manufactured between July 2015 to March 2016. Please note that there are no reported failures of the affected part or any aggravations thereon in India till date. This voluntary recall campaign is being done by TKM in order to fulfill Toyota's commitment to customer satisfaction

Toyota dealers will inform the concerned customers in due course. Customers can also contact the nearest dealer or call the Customer Assistance Centre @ toll - free no. 1800-425-0001 for any query or assistance.

SPECIAL SERVICE CAMPAIGN FOR PRIUS

Toyota Kirloskar Motor [5th October 2018] announced a voluntary Recall / Special Service Campaign (SSC) in India. In line with its commitment to Safety first & Customer Satisfaction, the company is implementing this recall in India to re-program the power management ECU for Prius [ manufactured b/w 10th October 2008 – 5th February 2014] models only.

Toyota dealers will inform the concerned customers soon. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001.

SPECIAL SERVICE CAMPAIGN FOR PRIUS

Toyota Kirloskar Motor [10th September 2018] announced a voluntary Recall / Special Service Campaign (SSC) in India. In line with its commitment to Safety first & Customer Satisfaction, the company is implementing this recall in India to inspect engine room wire harness and correct, if required for Prius [manufactured b/w 16th June 2015 – 15th May 2018] models only.

Toyota dealers will inform the concerned customers soon. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001.

IMV - Gasoline [ Special Service Campaign ]

Toyota Kirloskar Motor [3rd July] announced a voluntary Recall / Special Service Campaign ( SSC ) in India. In line with its commitment to Safety first & Customer Satisfaction, the company is implementing this recall in India to inspect fuel hose routing and correct if required for Innova Crysta [ manufactured b/w 21st July 16 - 22nd March 18 ] & Fortuner [ manufactured b/w 21st July 16 - 22nd March 18 ] gasoline models only.

Toyota dealers will inform the concerned customers soon. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll – free no 1800-425-0001 for diagnosis and if applicable , repair.

False and fraudulent representations by miscreants regarding transfer of funds from TKM.

It has come to our notice wherein some miscreants, falsely representing themselves as the representatives of the Toyota Kirloskar Motor Private Limited (TKM), have addressed certain communications to the members of public through emails / messages / whatsapp. In such communications, the name of TKM along with its Corporate Identity Number (CIN), PAN and Bank account details are used to inform the public that TKM as a donor is willing to transfer funds to registered organizations through RTGS. The communication further seeks a list of documents to be submitted from the public or institutions to facilitate the fund transfer.

All these communications are false and mischievous in nature, issued with the dishonest intention to defraud the members of the public at large. We caution the public at large that they shall not rely on or act upon such false and fraudulent representations of the miscreants through emails/other communications. Do not reply to these messages or enter into any correspondence with the sender. Any act or omission to the contrary shall be at your risk and responsibility as to costs and consequences thereof.

Should you require any further information about genuineness or otherwise of such communication which you may receive, you are requested to get in touch with us by visiting our website www.toyotabharat.com or call our CSR Dept @ +91 80 6655 3300 during business hours.

Dated: 06th June 2018
Issued by: Legal Department

Special Service Campaign for Innova Crysta & Fortuner

Toyota Kirloskar Motor [7th May 2018] announced a voluntary Recall/Special Service Campaign (SSC) across India. In line with its commitment to Safety First & Customer Satisfaction, the company is implementing this campaign in India to inspect and repair the wire harness of Toyota Innova Crysta [manufactured between Apr ’16 –Jan ‘18] & Fortuner [manufactured between Oct ’16 –Nov ‘17] models through taping or replacement of such affected wireharness.

Toyota dealers will inform the concerned customers in due course. Customers can also contact the nearest dealer or call the Customer Assistance Centre @ toll - free no. 1800-425-0001 for any query or assistance.

SPECIAL SERVICE CAMPAIGN FOR COROLLA

Toyota Kirloskar Motor today announced a voluntary Recall/Special Service Campaign (SSC) in line with global recall announcement by Toyota Motor Corporation (TMC) on March 28th 2018. In line with its commitment to Safety First and Customer Satisfaction, the company is implementing this recall in India to inspect and replace airbag inflators of Toyota Corolla models which were manufactured between Jan 2013 to Dec 2013. Please note that there are no reported failures of the affected part or any aggravations thereon in India till date. Toyota is currently working on obtaining the necessary remedy parts in sufficient quantities.

Toyota dealers will inform the concerned customers soon. Customers with any questions or concerns can contact the nearest dealer or call the Customer Assistance Centre @ toll - free no. 1800-425-0001 for diagnosis and if applicable repair.

SPECIAL SERVICE CAMPAIGN FOR COROLLA & PRIUS

Toyota Kirloskar Motor today announced a Recall/Special Service Campaign (SSC) in line with global recall announcement by Toyota Motor Corporation (TMC) on Jan 31st 2018. TKM has decided to initiate a voluntary recall campaign in India starting Jan 31st 2018 for the inspection & replacement of air bag sensor of certain numbers of Toyota Corolla models sold in India which were manufactured between Jun 2015 to Nov 2015 and Toyota Prius models sold in India, which were manufactured during Dec 2015

Toyota dealers will inform the concerned customers in due course. Customers can also contact the nearest dealer or call the Customer Assistance Centre @ toll - free no. 1800-425-0001 for any query or assistance.

BEWARE OF FRAUDULENT PROMOTIONAL COMMUNICATION THROUGH E-MAIL, WHATSAPP, SMS AND OTHERS

Our attention has been drawn by certain members of the public that they have received communication that offers free Toyota car with the following message - Toyota offers free cars model 2018 on the occasion of the 99th anniversary of its establishment get yours now at http://toyota.winpriz.com/. This is to inform you that certain unscrupulous elements (individuals, firms, companies, etc) are posing as Toyota Kirloskar Motor Pvt. Ltd., and misleading public with this false message with an intention to defraud the public. We categorically undertake that this communication is not from Toyota Kirloskar Motor Pvt. Ltd., or any of its associates or business partners.

We therefore caution the general public against relying on or acting on such fraudulent emails / communications. Do not reply to these messages or enter into any correspondence with the sender. Any act or omission to the contrary shall be at your risk and discretion and we, Toyota Kirloskar Motor Pvt. Ltd., hereby expressly disclaim any responsibility or liability for any consequences thereof. Should you require any further information about the authenticity or otherwise of such communication which you may receive in the future, you are requested to get in touch with us by visiting our website www.toyotabharat.com

Special Service Campaign for Prius

Bangalore, June 29th 2016 : Toyota Kirloskar Motor today announced a Recall/Special Service Campaign (SSC) in line with global recall announcement by Toyota Motor Corporation (TMC) on June 29th 2016. TKM has decided to initiate a voluntary recall campaign in India starting on June 29th, 2016 for the inspection and installation of retention brackets on the curtain shield airbag inflators of certain numbers of Toyota Prius models sold in India, which were manufactured during November 2009 and April 2012.

Please note that there are no reported failures of the affected part or any aggravations thereon in India till date. This voluntary recall campaign is being done by TKM in order to fulfill Toyota’s commitment to Customer Satisfaction.

Toyota dealers will inform the concerned customers in due course. Customers can also contact the nearest dealer or call the Customer Assistance Centre @ toll - free no. 1800-425-0001 for any query or assistance.

Special Service Campaign for Prius

Bangalore, June 29th 2016 : Toyota Kirloskar Motor today announced a Recall/Special Service Campaign (SSC) in line with global recall announcement by Toyota Motor Corporation (TMC) on June 29th 2016. TKM has decided to initiate a voluntary recall campaign in India starting 29th June, 2016 for the inspection & replacement of fuel suction plate sub-assembly of certain numbers of Toyota Prius models sold in India, which were manufactured during November 2009 and October 2014.

Please note that there are no reported failures of the affected part or any aggravations thereon in India till date. This voluntary recall campaign is being done by TKM in order to fulfill Toyota's commitment to customer satisfaction.

Toyota dealers will inform the concerned customers in due course. Customers can also contact the nearest dealer or call the Customer Assistance Centre @ toll - free no. 1800-425-0001 for any query or assistance.

Toyota Announces Voluntary Recall of Corolla Altis and Camry

Bangalore, Dec 28th 2015 : Toyota Kirloskar Motor today announced a recall in line with global recall announcement by Toyota Motor Corporation (TMC) on Oct 21st 2015. The recall campaign for power window master switch of certain numbers of Corolla Altis vehicles manufactured between Jan 2009 and Dec 2010 & Camry vehicles manufactured between Oct 2005 to Aug 2006 & Feb 2009 to June 2010 will be initiated as a voluntary recall to inspect and rectify the vehicles.

This voluntary recall campaign is being done by TKM in order to fulfill Toyota's commitment to customer satisfaction.

Toyota dealers will inform the concerned customers in due course. Customers can also contact the nearest dealer or call the Customer Assistance Centre @ toll - free no. 1800-425-0001 for any query or assistance.

Special Service Campaign for Corolla

Bangalore, May 15, 2015 : In line with the recall announced by Toyota Motor Corporation (TMC) globally, Toyota Kirloskar Motor (TKM) today voluntarily announced a Special Service Campaign for passenger side air bag in the Corolla model. TKM dealers will inspect and replace the inflators of air bag for Corolla vehicles sold in India and, manufactured during July-2003 to Mar- 2007. TKM will conduct this campaign ,as a Special Service Campaign, even though it does not fall within the purview of the Voluntary Code on Vehicle Recall - July 2012.

No complaints have been received in India, so far. However, TKM has initiated this campaign in line with Toyota's global practices.

As a customer first approach, owners of the involved vehicles, covered under this Special Service Campaign will receive a notification by letter/ call from Toyota dealers. The campaign will be conducted across all authorized Toyota dealers, in India. The customers can also contact the nearest dealer to find out if their vehicles fall under this campaign.

TKM is committed to do their best in assisting the affected customers through this activity.

Please call our Customer Assistance Centre @ toll - free no. 1800-425-0001 for any query or assistance.

Toyota Announces Voluntary Recall of Corolla Altis [Diesel] in India

Bangalore, Nov 25th, 2014: As part of a global recall announced by Toyota Motor Corporation (TMC), Toyota Kirloskar Motor (TKM) today voluntarily announced a recall campaign in India. The recall campaign will cover 5,834 vehicles manufactured between 15th Jun 2010 – 23rd May 2011, in India. The recall has been announced to replace the components contributing to engine oil entry into air intake system.

Owners of the vehicles covered under this Recall Campaign will receive a notification by letter/ call from Toyota. The Recall Campaign will be conducted from 25th Nov 2014, across all authorized Toyota dealers in India.

The vehicle repair if necessary will be carried out by the authorized Toyota dealers, free of cost. Time required for the completion of repairs will be informed at the time of customer communication. No other Toyota models, sold in India, are covered by this recall campaign.

TKM has announced this voluntary recall, as a part of the customer first policy. The company will also notify SIAM, in accordance with the voluntary code on vehicle recall. No complaints have been received in India, so far.

TKM is committed to do their best in assisting you through this activity.

We sincerely apologize for the inconvenience caused and assure you of our best services, as always.

Toyota Announces Recall Campaign for Camry in India

Bangalore, 12th November, 2014: As a part of a global recall announced by Toyota Motor Corporation (TMC), Toyota Kirloskar Motor (TKM) today announced a recall campaign in India. The recall campaign will cover a total of 119 units sold in India and manufactured in Japan between March 2011 – July 2011.

The recall has been announced due to a possible defect in the front suspension.

Customers will be contacted by the authorized Toyota dealers. The vehicle repair, if necessary, will be done free of cost. The repairs are expected to be carried out in approximately 2 hours. No complaints have been received in India so far. However, the company is conducting this recall as a part of the Voluntary Recall code.

The company regrets the inconvenience caused and seeks customer’s cooperation and understanding during this time. TKM is committed to do their best in assisting you through this activity.

Please call our customer care centre @ toll - free no. 1800-425-0001 for any query or assistance.

Beware of fraudulent recruitment emails / communication

Our attention has been drawn by certain members of the public that they have received communication through emails for job interviews / offers in our company. This is to inform you that certain unscrupulous elements (individuals, firms, companies, etc) are misleading job aspirants by claiming themselves to be employees of Toyota Kirloskar Motor Pvt Ltd., (TKM) or authorized job agencies of TKM. They have been using trademarks of TKM and misguiding the candidates to deposit certain amount of money in specified accounts for securing employment or as deposit towards travel for final interview round, etc. These communications are purely made with an intention defraud the public. Job seekers are informed that TKM does not ask or collect any money or payment of any kind from candidates for considering them for interview or employment. TKM has already initiated criminal action against some of these persons.

We therefore caution the general public against relying on or acting on such fraudulent emails / communications. Do not reply to these messages or enter into any correspondence with the sender. Any act or omission to the contrary shall be at your risk and discretion and we hereby expressly disclaim any responsibility or liability for any consequences thereof. Should you require any further information about genuinity or otherwise of such communication which you may receive, you are requested to get in touch with us by visiting our website www.toyotabharat.com

Issued by: Human Resources Division

"Toyota International Lotto", Etc.

Toyota Motor Corporation and its affiliated companies have no connection whatsoever with any lotteries that inform members of the public by e-mail that they have won a prize, even if the "Toyota" name appears in the e-mail, such as e-mails from the so-called "Toyota International Lotto", "Toyota Car Promotions", "Toyota Car International Promotion Program" and "Toyota Fortune Lotto Draw". Any such e-mail was not sent by us or with our permission. Members of the public should exercise extreme caution before responding to any such e-mail or providing any personal information or money, as any e-mail using the "Toyota" name and claiming to award a lottery prize is highly likely to be part of a fraudulent scheme.

Nov 5, 2007
Toyota Kirloskar Motor (P) Ltd