Posted on Feb. 04 2016

Toyota customers in India to experience global standard in premium and personalized connected services

  • Fully integrated cloud based telematics service platform linked to Global Toyota Smart Center.
  • Brand new dedicated Premium Telematics Operator service similar to countries like Japan and USA.
  • Services to deliver Convenience, Peace of Mind & Delightful Ownership experience.
Mr. N. Raja - Senior Vice President and Director
Mr. N. Raja - Senior Vice President and Director (Sales & Marketing), TKM., Mr. Makoto Aihara - Department General Manager, e-TOYOTA Div., Toyota Motor Corporation.
Mr. Akitoshi Takemura – Senior Vice President, TKM and Mr. Takeshi Amakasu - Senior Vice President, TKM


New Delhi, February 4th 2016 -On the second day of the Auto Expo- the Motor Show 2016, Toyota Kirloskar Motor unveiled its cloud based telematics services for India under the brand name of TOYOTA CONNECT- Connected Services with a Human Touch giving its customers access to Toyota’s global standard of personalized connected services.

TOYOTA CONNECT is a fully integrated cloud based telematics service platform supported by a new dedicated premium call centre and also integrated with Toyota’s dealer network & service providers. Toyota car owners will be able to access Toyota Connect through a smartphone application. Services will commence from mid-2016.

With host of services like 24X7 Assisted Navigation and Live Traffic information, 24X7 GPS Location based Road Side Assistance, Online Maintenance appointment booking, live check of service progress, e-Payment etc., Toyota aims to support customer’s driving & lifestyle needs thereby making the vehicle possession experience safe & enjoyable.

With this unveiling, India becomes the 11th country in global Toyota operations to launch the telematics service. Globally, Toyota has more than 13 years of experience in the area of Telematics and introduced its first service in 2002 in Japan and has since expanded globally to USA, China, and Thailand & Middle East under the brand of T-Connect which stands for Toyota Connect.

“In today’s digitized and connected environment, while providing telematics services, securing our customers privacy & vehicle’s data takes foremost priority. So our approach is to deploy safe & highly secure connected vehicle & IT platforms like Toyota Smart Center to create a mobility society in which customers can enjoy driving safely”, said Mr. Makoto Aihara, Department General Manager of eTOYOTA Division in Toyota Motor Corporation, Japan who was here for the unveiling.

Also commenting on the occasion, Mr. N. Raja, Director & Sr. Vice President, Sales & Marketing- Toyota Kirloskar Motor said, “In India we want our customers to experience Toyota’s global standards of service quality through the TOYOTA CONNECT Telematics services.

With the promise of Convenience, Peace of Mind & a Delightful ownership experience, we have strived to create purposeful & exciting services that serve the unique needs & suit the premium profile of our customers in India. Through our brand new dedicated premium Telematics operator center and our dealerships, we will provide the Human Touch in our connected services for our valued customers. We are happy to announce that with this launch India is going to be the 11th country in Global Toyota operations to launch the telematics service”.

Toyota considers role of telematics important for using this combination of technology & personalizationto provide its customers with a safe, secure and convenient mobility lifestyle.


Overview of TKM
Company name Toyota Kirloskar Motor Private Limited
Equity participation TMC: 89%, Kirloskar Group: 11%
Number of employees Approx. 7,000 +
Land area Aprox. 432 acres (approx.1,700,000 m2)
Building area 74,000 m2
Total Installed Production capacity Upto 3,10,000 units
Overview of TKM 1st Plant
Established October 1997 (start of production: December 1999)
Location Bidadi
Products Innova, Fortuner manufactured in India. Prado, Land Cruiser and Prius imported as CBUs.
Installed Production capacity Upto 1,00,000 units
Overview of TKM 2nd Plant
Start of Production December 2010
Location On the site of Toyota Kirloskar Motor Private Limited, Bidadi
Products Corolla Altis, Etios, Etios Liva, Etios Cross, Camry & Camry Hybrid
Installed Production capacity Upto 2,10,000 units
For any further Queries please contact:
Toyota Kirloskar Motor Pvt. Ltd. Creation
Ananya Bhattacharjee
Mobile : +91-97406-80598
Email : ananya_bhattacharjee@toyota-kirloskar.co.in
Vivek Cornelio
Mobile :+91-96201-64528
Email : Vivek.Cornelio@creation.io