Posted on July 03 2019
Toyota Kirloskar Motor [TKM] broadens its customer touch points
[Inaugurates a new state-of–the-art Dealership at Kangra, total of 365 customer touch points across the country with the opening of this new dealership]
- Newly opened 3S (Sales, Services & Spares) bringing Toyota’s renowned QDR (Quality, Durability & Reliability) value closer to customers in the region
- Focus on ‘Customer First’ to bring the Best-in-Town product & service offerings for a delightful ownership experience with Toyota brand
- Denotes Toyota’s 365th touch point [touch points include 3S, 2S, 1S, 2S Body & Paint, Satellite, Show Windows, Toyota Express Service & Toyota Rural Outlet Sales & Services – TROSS] in the country and 6th touch point in Himachal Pradesh
Kangra, 03rd July 2019: Toyota Kirloskar Motor today intensified its reach further in the state of Himachal Pradesh with the inauguration of its 365th Touchpoint in India. The newly unveiled Sant Toyota is well equipped with world-class facilities to cater to 3S (Sales, Service and Spares) requirements of customer.
Inaugurated by Mr. Masakazu Yoshimura, Managing Director – Toyota Kirloskar Motor along with Mr. Ajay Kakkar, Dealer Principal – Sant Toyota, the newly unveiled facility spreads over 27,000 sq. ft. catering to the customers from the north-western part of Himachal Pradesh. Sant Toyota is well-equipped with all modern amenities and an entire team of well-trained professionals and service team to ensure the most enjoyable and hassle-free car buying and owning experience for every customer associating with Toyota brand.
In addition to retailing of the entire range of Toyota products in India, the new dealership is fully stocked to facilitate distinctive offers to customers in car servicing space like Express Maintenance, Body & Paint Repair and other Value-Added Services. These services are undertaken by professionals from the best technical institutes supported by Toyota and constantly upscaled through unique skill trainings of global standards. The dealer manpower is trained through Toyota Global Training Service System and is equipped to deliver advanced car servicing with hi-tech tools and equipment.
Toyota proudly unveils this customer centric initiative, as a part of its Best-in-Town vision to achieve the BEST with INNOVATIONS. This is Toyota’s road ahead to offer the most remarkable experience to its customers, to deliver values beyond the expectations.
Speaking at the inauguration, Mr. Ajay Kakkar, Dealer Principal – Sant Toyota said, “It is indeed our privilege to partner with Toyota, one of the global pioneers in car manufacturing. We are grateful to Toyota Kirloskar Motor for confiding and partnering with us in their India journey. Affirming Toyota’s commitment, customers will experience the best-in-class purchasing and service offerings at our full-fledged facility. We are extremely delighted to bring Toyota’s global standard products and services to the people in the region, while we ensure the highest level of customer satisfaction and reinforce the reliable and dependable image of the brand. We will always strive to meet expectation of the valuable Toyota Customers.”
Commenting on the opening of the new dealership, Mr. Masakazu Yoshimura - Managing Director of Toyota Kirloskar Motor, said, “This new dealership at Sant Toyota is yet another milestone in our continuous endeavor to reach closer to our customers, deepen our association with them, and deliver world-class Toyota products and services lineage, thus creating an everlasting relationship with our patron customers through their delightful experience with us.
We are glad to have broadened our reach in the state of Himachal Pradesh, which is a very important market for us in the northern region, thus aligning with our approach to offer advanced amenities and quality services through strategically located network set-ups in different parts of the country. As our dealer partner, Sant Toyota has a good understanding of this prominent market and is aligned with Toyota’s deep-rooted focus on high-quality service with ‘Customer First’ approach.
We are confident that this state-of-the-art showroom in Kangra will further strengthen our presence by catering to the increasing demand for Toyota cars in this region and enable customers to enjoy the premium ownership of a car with Toyota brand.”
Toyota Kirloskar Motor now has 360+ customer touch points across the country with the opening of this new dealership. Admired for the legendary QDR [Quality-Durability-Reliability], Toyota continues to bring on million smiles and peace of mind to customers. With ‘Customer being the first priority’, Toyota has been unceasingly striving to effectively reach out to its existing and potential customers with strong pan India dealer network, besides new product launches in diverse vehicle segments.
| Dealership Name | Sant Toyota |
| Address | Mandi - Pathankot Road, Tanda, Himachal Pradesh |
| District | Kangra |
| State | Himachal Pradesh |
| Pin code | 176001 |
| GM Sales | Mr. Sanjiv Chauhan |
| GM Sales (Cell No.) | +91-80910-03755 |
| GM Customer Service | Mr. Hanish Madhwani |
| GM Customer Service (Cell No.) | +91-76968-68676 |
| Email: | santautowings@gmail.com |
| Company name | Toyota Kirloskar Motor Private Limited |
| Equity participation | TMC: 89%, Kirloskar Systems Limited (Mr. Vikram S. Kirloskar): 11% |
| Number of employees | Approx. 6,500 |
| Land area | Approx. 432 acres (approx.1,700,000 m2) |
| Building area | 74,000 m2 |
| Total Installed Production capacity | Upto 3,10,000 units |
| Established | October 1997 (start of production: December 1999) |
| Location | Bidadi |
| Products | Innova, Fortuner manufactured in India. Prado, Land Cruiser and Prius imported as CBUs. |
| Installed Production capacity | Upto 1,00,000 units |
| Start of Production | December 2010 |
| Location | On the site of Toyota Kirloskar Motor Private Limited, Bidadi |
| Products | Corolla Altis, Toyota Yaris, Etios, Etios Liva, Etios Cross, Camry Hybrid |
| Installed Production capacity | Upto 2,10,000 units |
| Toyota Kirloskar Motor Pvt. Ltd. | Creation |
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Ananya Bhattacharjee Email : ananya_bhattacharjee@toyota-kirloskar.co.in |
Archita Deb Mobile : +91-63622-84691 Email : archita.deb@creation.io |