Posted on July 03 2019

[Inaugurates new state-of–the-art Dealership in Dhanbad, total of 364 customer touch points across the country with the opening of this new dealership]


  • Newly opened 3S (Sales, Services & Spares) bringing Toyota’s renowned QDR (Quality, Durability & Reliability) value closer to customers in the region
  • Focus on ‘Customer First’ to bring the Best-in-Town product & service offerings for a delightful ownership experience with Toyota brand
  • Denotes Toyota’s 364th touch point [touch points include 3S, 2S, 1S, 2S Body & Paint, Satellite, Show Windows, Toyota Express Service & Toyota Rural Outlet Sales & Services – TROSS] in the country and 5th touch point in Jharkhand

Dhanbad, 03rd July 2019: Toyota Kirloskar Motor today expanded its footprint further in the state of Jharkhand with the inauguration of its 364th touch point in India. The newly unveiled Dhanbad Toyota is well equipped with world-class facilities to cater to 3S (Sales, Service and Spares) requirements of customer and is the 5th touchpoint in Jharkhand.

Inaugurated by Mr. N Raja, Deputy Managing Director – Toyota Kirloskar Motor along with Mr. Rituraj Sinha, Dealer Principal – Dhanbad Toyota, the sprawling new touch point spreads across 46000 sq. ft. catering to the customers from the eastern part of Jharkhand. Dhanbad Toyota is well-equipped with all modern amenities to strengthen Toyota’s existing network in the region and achieving the highest level of customer satisfaction with an entire team of well-trained professionals and service teams. With its philosophy of ‘Customer First’, Toyota is geared up to ensure the most enjoyable and hassle-free car buying and owning experience for every customer associating with brand Toyota.


Inauguration of New Dealership
Mr. N Raja, Deputy MD, TKM, Mr. Rituraj Sinha, Dealer Principle and Mr. Yash Aditya, CEO Dhanbad Toyota Inaugurating the New Dealership

In addition to showcasing the entire range of Toyota products in India, the new dealership is fully stocked to facilitate distinctive offers to customers in car servicing like Express Maintenance, Body & Paint Repair and other Value-Added Services. These services are undertaken by professionals from the best technical institutes supported by Toyota and constantly upscaled through unique skill trainings of global standards. The dealer manpower is trained through Toyota Global Training Service System and is equipped to deliver advanced car servicing with hi-tech tools and equipment.

Toyota has employed its unique customer centric initiative of its Best-in-Town vision to achieve the BEST with INNOVATIONS. This is Toyota’s road ahead to offer the most remarkable experience to its customers, to deliver values beyond expectations.

Speaking at the inauguration, Mr. Rituraj Sinha, Dealer Principal – Dhanbad Toyota said, “It is our absolute privilege to get associated with Toyota, one of the global leaders in car manufacturing. We are grateful to Toyota Kirloskar Motor for their confidence and thereby making us a part of their India journey. We at Dhanbad Toyota, are here to affirm Toyota’s commitment to its customers through their experience with best-in-class purchasing and service offerings at our full-fledged facility. As ambassadors of Toyota, we look forward to representing the premium brand by demonstrating Toyota’s renowned global standard products and service quality to the people in the region, ensuring the highest level of satisfaction of the valuable Toyota Customers.”

Commenting on the opening of the new dealership, Mr. N Raja – Deputy Managing Director of Toyota Kirloskar Motor, said, “The inauguration of Dhanbad Toyota marks yet another milestone in our relentless commitment to establish fruitful and everlasting relationships with our patrons as we continuously strive to reach closer to our customers and deliver world-class Toyota products and services lineage through their delightful experience with us.

We are glad to have intensified our reach in the state of Jharkhand, which is a very important aspect of our growth strategy, thus aligning with our approach to offer advanced amenities and quality services through strategically located network set-ups in different parts of the country. We have been successful in establishing a positive synergy with all our dealer partners as a result of which, Toyota has set a benchmark in the sales & service offering to the customers. As our dealer partner, Dhanbad Toyota has a good understanding of this prominent market and is aligned with Toyota’s deep-rooted focus on high-quality service with ‘Customer First’ approach.

We are confident that this state-of-the-art showroom in Dhanbad will further strength our presence in this region by catering to the increasing demand for Toyota cars and enable customers to enjoy the experience of car ownership with Toyota brand”.

Toyota Kirloskar Motor now has 360+ customer touch points across the country with the opening of this new dealership. Admired for the legendary QDR [Quality-Durability-Reliability], Toyota continues to bring on million smiles and peace of mind to customers. With ‘Customer being the first priority’, Toyota has been unceasingly striving to effectively reach out to its existing and potential customers with strong pan India dealer network, besides new product launches in diverse vehicle segments.

Details of the Dealership
Dealership Name Dhanbad Toyota
Address Plot No- 327-328, PS- Govindpur, Bagsuma, Dhanbad, Jharkhand- 828109
District Dhanbad
State Jharkhand
Pin code 828109
Director Mr. Yash Aditya
Director (Cell No.) +91-75493-57777
GM Customer Service Mr. Supratim Debnath
GM Customer Service (Cell No.) +91-75494-57777
Email: gmcs@dhanbadtoyota.com


Overview of TKM
Company name Toyota Kirloskar Motor Private Limited
Equity participation TMC: 89%, Kirloskar Systems Limited (Mr. Vikram S. Kirloskar): 11%
Number of employees Approx. 6,500
Land area Approx. 432 acres (approx.1,700,000 m2)
Building area 74,000 m2
Total Installed Production capacity Upto 3,10,000 units
Overview of TKM 1st Plant
Established October 1997 (start of production: December 1999)
Location Bidadi
Products Innova, Fortuner manufactured in India. Prado, Land Cruiser and Prius imported as CBUs.
Installed Production capacity Upto 1,00,000 units
Overview of TKM 2nd Plant
Start of Production December 2010
Location On the site of Toyota Kirloskar Motor Private Limited, Bidadi
Products Corolla Altis, Toyota Yaris, Etios, Etios Liva, Etios Cross, Camry Hybrid
Installed Production capacity Upto 2,10,000 units
For any further Queries please contact:
Toyota Kirloskar Motor Pvt. Ltd. Creation
Ananya Bhattacharjee
Email : ananya_bhattacharjee@toyota-kirloskar.co.in
Archita Deb
Mobile : +91-63622-84691
Email : archita.deb@creation.io