1. 1. Introduction
    1. Toyota Kirloskar Motor Private Limited (referred to herein as “Toyota” or “TKM” or “Company” or “we” or “us” or “our”) in collaboration with our partners (Newgen Gaming, Dentsu Advertising & Media Services Pvt. Ltd.) is offering e-sports tournaments named “GR Excelerate e-motorsports Championship India” on PC (Raceroom) from 18th Aug’21 to 5th Sep’21 and GT Cup India Playstation (Gran Tourismo) from 27th Aug 2021 to 25th Sep’2021. (collectively referred to as “Tournament”)
    2. Any person participating in tournament be referred to as “User” or “Participant” or “you” or “your” and shall be bound by the Terms and Conditions set out herein. Your participation in the Tournament currently offered or to be offered in future by Toyota, its subsidiaries, affiliates, licensors, associates and partners, is subject to and shall be bound by the General Terms and Conditions of Toyota and Privacy Policy available on Toyota website. These Terms and Conditions, and all other rules, regulations and terms of use referred to herein or provided by Toyota shall hereinafter be referred to as "Terms".
    3. You are advised to read and understand these Terms carefully as moving past the home page, or participating in the Tournament shall be taken to mean that You have read and agreed to all of the policies, which constitute a legally binding agreement between you and Toyota. These terms are to be read along with the Privacy Policy and any other policies of Toyota.
    4. This document is an electronic record published in accordance with the provisions of the Information Technology (Intermediaries guidelines) Rules, 2021 that require publishing the Rules and Regulations, Privacy Policy and Terms of Service for access or participating in the Tournament and being generated by a computer system, it does not require any physical or digital signatures.
    5. Tournament Overview - Tournament is an online platform where Users can register and log on for participation. We urge you to refer to the rules & regulations page on Excelerate/GT Cup for further information on the specific rules applicable to each tournament. GR excelerate tournament will be played on personal computer with Raceroom Game software and the closing will be aligned to the India finals of the tournament. GT cup India tournament will be played on Sony Playstation 4 with Gran Turismo Gaming software, the India tournament will close with India finals and three winners from the India will progress to the GT cup Asia semi finals.
  2. 2. We may provide you with registration and upon completing registration you can gain access and intimation to various contests and tournaments. Winners of these tournaments shall be awarded with various prizes in the form of money and/or goodies, as may be applicable to the respective tournament.
  3. 3. Registration - To participate in the Tournament, it is compulsory to register using the requisite registration form for the Tournament hosted on Toyota website at Excelerate/GT Cup

    GR Excelerate registration open From 2nd Aug 2021 at 00:01 a.m. till 15th Sep’21 at 11:59 p.m.. No request for participation shall be entertained after 11:59 p.m. on 15th Aug’21. GT Cup India registrations open from 2nd Aug 2021 at 00:01 a.m./p.m. till 21st Aug’21 at 11:59 p.m.. No request for participation shall be entertained after 11:59 p.m. on 21st Aug’21.
  4. 4. Deadlines for Player Registration – At times, we may require the Participant to submit the following documentation to complete the registration of the player and we will not register the player until such documentation has been received or if documentation is received past the deadline for each period of incorporation of players.
    1. Player’s passport /Aadhar card / Driving license/Pan card/ temporary passport / player ID before the start of the competition.
    2. Proof of nationality of the country for which he/she wants to compete.
  5. 5.Eligibility – The Participants must be aged 18 or above at the time of entry to participate in the Tournament. The Tournament participation would be available to select geographies in India, based on the sole discretion of Toyota. Participants acknowledge and agree that Toyota may, at its sole discretion or in view of any law/regulation, choose to allow or restrict any Participant belonging to a particular location or geography, from participating in the Tournament. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to participate.
    Number of participants allowed for GR excelerate is 500 and GT cup is 200. Participants will be selected on first cum first serve basis and as per the eligibility criteria mentioned herein. Selection of participants is solely based on Toyota’s sole discretion and Participants agree to not oppose or influence Toyota’s decision. .
    Employees of Toyota (including their family members & relatives) and of Toyota group companies, affiliate or associate companies shall not be eligible to participate in the Tournament and shall not be eligible for any Prize offered in the Tournament. . In instances where it comes to our knowledge that the Winner is an employee of Toyota or their family members or relatives, then Toyota reserves the right to forfeit the gratification / prize / rewards immediately and without notice to the Winner.

    Toyota reserves the full right to exclude any Participant from participating in the Tournament, on the grounds of misconduct, criminal record and/or if found in fraudulent or malicious acts of winning, and in all such cases the decision of Toyota shall be final.
  6. 6.Tournament Period
    GR Excelerate From 18th Aug 2021 at 00:01 a.m. till 5th Sep’21 at 11:59 p.m.. GT Cup India From 2nd Aug 2021 at 00:01 a.m./p.m. till 25th Sep’21 at 11:59 p.m..
  7. 7. Code of Conduct
    1. 7.1 Participants must always be polite with their opponents, the audience, and the staff of Toyota and conduct themselves in a professional manner. In particular, any violent behaviour or language that violates the dignity of any person involved, will not be tolerated and is strictly prohibited. Participants acknowledge that the Tournament matches may be recorded and broadcasted and may therefore be accessible to minors.
    2. 7.2 Participants are required to meet the regulations of Toyota and pay attention to the instructions of the referees during each match.
    3. 7.3 Players may not consume any illegal substances that impacts their performance
    4. 7.4 It is forbidden to let the opponent win or play poorly on purpose in order to affect the outcome of the game. If this happens, the case will be examined by the officials of Toyota and the player/Participant and/or team will be sanctioned accordingly.
    5. 7.5 Toyota has the right to evaluate and sanction irregular conduct by a Participant including, but not limited to, social networks, online forums, streaming, or emails.
    6. 7.6 Each match will be controlled by a referee who has full authority to enforce the rules of that match.
    7. 7.7 Decisions - Decisions will be made according to the best judgment of the referee based on the rules of the game, the rules of the league and the spirit of the game, and based on the opinion of the referee, who has the discretion to take appropriate decisions within the framework of the established rules. The decisions of the referee regarding facts related with a match, including the remake, resuming or not a game, and the result of the match, are final. The referee cannot change a decision if he realizes it was wrong or pursuant to an indication of another member of the refereeing team once the game has resumed or once the game is over.
    8. 7.8 Disciplinary Measures - The referee can take disciplinary action against players/Participants who commit offenses deserving a reprimand or expulsion. The referee shall have the authority to take disciplinary action from the time when a session starts, including the inspection before the match until he/she leaves once the match is finished (including pauses and breaks between games). Before starting a match, if a player commits a violation worthy of expulsion, the referee has the authority to not allow the player to play the game; the referee shall create a report documenting all kinds of misconduct.
  8. 8 License and Access s
    1. 8.1 You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information which:
      1. belongs to another person and to which you do not have any right;
      2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
      3. harms minors in any way;
      4. infringes any patent, trademark, copyright or other proprietary/intellectual property rights;
      5. violates any law for the time being in force;
      6. deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;
      7. impersonates another person;
      8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
      9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; or
      10. is misleading or known to be false in any way.
    1. 8.2 In places where this Tournament/website allows you to post or upload data/information, you undertake to ensure that such material is not offensive and is in accordance with applicable laws. Further, you undertake not to:
      1. Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
      2. Engage in any activity that interferes with or disrupts access to the gaming software or the Tournament (or the servers and networks which are connected to the gaming software or Tournament);
      3. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
      4. Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
      5. Post any file that infringes the copyright, patent or trademark of other legal entities;
      6. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the game software or another's computer;
      7. Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner;
      8. Disrupt or interfere with the security of, or otherwise cause harm to system resources, accounts, passwords, servers or networks connected to or accessible through the website, platform or any affiliated or linked platforms;
      9. Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section;
      10. Use the Game Software or any material or Content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Game Software or other third parties;
      11. Violate any code of conduct or other guidelines, which may be applicable for or to the Tournament;
      12. Violate any applicable laws or regulations for the time being in force within or outside India;
      13. Violate these Terms including but not limited to any applicable Additional Terms of the Game software contained herein or elsewhere;
      14. Threaten the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or cause incitement to the commission of any cognizable offence or prevent investigation of any offence or is insulting any other nation;
      15. Publish, post, disseminate information that is false, inaccurate or misleading; violate any applicable laws or regulations for the time being in force in or outside India;
      16. Directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;
    1. 8.3 Additional requirements
      1. Game account name - The game account must match the game account provided when the player was registered. Names must not contain profanity or be offensive. Toyota will notify the team if a name is not acceptable and will need to be changed. The game account of the player should remain the same for the entire competition. If a player wants to change it, he/she must notify Toyota for approval. Failure to follow the rules could result in sanctions as mentioned in the rules and regulations available at Excelerate/GT Cup against the team or the player.
      2. Schedule Changes - In the case of matches lasting beyond their allocated timeframes and other issues that might arise, teams should be available up to 2 hours after the official match time. Referees can start the game at any time within this period and call a new official time.
      3. If connectivity is lost during the game, the player must regain connectivity as soon as possible. Referees will check from their end if it will be organizers side issue then Rematch will be granted but if there is any device issue or the player intentionally restarted the device Wifi then Rematch will not be granted for any disconnection.
  9. 9 Winner Selection Process and Gratification
    1. 9.1 Gratification for GR excelerate
      1. At the end of the GR excelerate tournament, top 10 winners will be selected based on the criteria and module of Tournament. The rules of Tournament will be key for considering that the player has completed the round with the highest points or the requirements as mentioned in the round and he / she is eligible to be declared as winner(s). In certain matches if there is a tie, in those instances Toyota may declare the winner based on the Tournament or keep a tiebreaker round. The Participants have to respect Toyota’s decision and cannot raise any dispute or question the decision. No correspondence shall be entertained in this regard.
      2. Top 10 winners shall receive One (01) Sony PlayStation each & will qualify to participate in the wild card round of GT Cup India
    1. 9.2 Gratification for GT Cup India
      1. At the end of the GT cup India Period, 1 (one) winner; 1(one) second runner up ;1(one) third runner up and 1 consolation winner (collectively referred as “Winner”) will be selected based on the criteria and module of Tournament. The rules of Tournament will be key for considering that the player has completed the round with the highest points or the requirements as mentioned in the round and he / she is eligible to be declared winner(s). In certain matches if there is a tie and in those instances Toyota may declare the winner based on the Tournament or keep a tiebreaker round. The Participants have to respect the decision and cannot raise any dispute or question the decision. No correspondence shall be entertained in this regard
      2. The winner, second and third of the Tournament shall receive the following amount in their respective bank Account (kyc linked) in the following manner:

        Gratification
        Winner INR 1 lakh
        Second INR 60000
        Third INR 40000


        further the select consolation winners shall receive merchandises of such brand and monetary values as per Toyota’s discretion (collectively referred as “Gratification”).
        The winner, second and third of the Tournament will qualify for the GT Cup Asia and will be bound by the terms and conditions of the GT Cup Asia Tournament For avoidance of doubt, it is clarified that apart from the Gratification, the Winners shall not be entitled for any other gratification/ opportunity whether monetary or otherwise. Notwithstanding anything contained in these Terms, Toyota shall have the sole discretion to choose and finalize the form of the Gratification and the Participant shall have no claim in any manner whatsoever in this relation. The Participant understands and agrees that Toyota shall have full discretion, without informing the Participant, to change the form of Gratification and the Participant shall abide by Toyota’s decision to this effect. Only one email ID per Participant is valid per attempt at the Tournament. The Gratification are provided on an “as is” basis and Toyota shall not be liable for any deficiency, damage or defects in the Gratification(s). Toyota shall not be liable in any difference or change in the features of the Gratification, from the one advertised.
        1. Payment of winning amount by us in your designated account will be regulated using payment instruments which have been accepted and authorized by us and shall be governed by regulations, terms and conditions for use of such payment instruments, policies governing payment instruments and such other requirements which are mandatory and others requirements which we feel are required for having efficiency in the process and systems. The Prize money would be payable by us in the account of winner with designated partner as per sole discretion of Toyota, and Winners are required to have account with such designated partners. If the Winner is not having an account with such designated partner, then in such instances the winnings amount would be put on hold till the time the Winner opens account with such designate partners. No interest whatsoever shall be payable for the time the amount is put on hold and we would be acting only as a trustee till you open the account with such designated partner. We may restrict the payment of winning amount if you do not adhere to the requirements as instructed by us.
        2. Processing of payments made via e-wallets, prepaid cash cards and internet banking are processed through gateways owned and operated by third-party payment. As third parties who process such payments require authorization, we are not responsible for disruptions, denials or delays caused at the payment processors end. Only when your transaction is authorized, the funds will be credited to your account. Generally the payment happens within 30 days of completion of the final tournament, provided you adhere to the standard terms & conditions required for fulfilment of payout obligations. In case if you don’t comply, then the period would get extended to such timeframe, till the time we have documentation that you complied with the requirements.
        3. We shall not be liable to pay any prize if it is discovered that the Winner(s) have not abided by these Terms and other rules and regulations in relation to the Tournament, contest and/or any applicable rules mentioned herein or Tournament.
        4. We may cancel a transaction at any time based on our sole discretion. If before the transaction is cancelled, the payment is successful, the transaction will be reversed. The money in such case will be credited back to your payment instrument. In case of cancellation request or refund request, then we may act upon (at our sole discretion) to have the credit with the refund amount or cancellation amount in 3 to 5 business days. Our analysis on refunding of amount shall be based on case to case basis and depend upon various factors which include and are not limited to anti - money laundering, responsible play, fraud detection etc.
        5. Participants are required to provide proper and complete details at the time of registration. Toyota shall not be responsible for communications errors, commissions or omissions including those of the Participants due to which the results may not be communicated to the winner. The list of winners shall be posted within the game. The winners will also be intimated by e-mail / notification.
        6. All prizes shall be subject to deduction of tax ("TDS") as per the Income Tax Act 1961. As of April 1, 2020, the TDS rate prescribed by the Government of India with respect to any prize money amount that is in excess of Rs. 10,000/- is 31.2% of the prize money amount. Prize money will be calculated as total winning amount net off any platform fees. User needs to provide PAN at the time of winning, before the end of the current month in which winnings are credited in his Winnings account, and in case the User fails to provide PAN, TDS certificate will not be issued In case of any revisions by the Government of India to the aforementioned rate in the future, TDS will be deducted by Toyota in accordance with the then current prescribed TDS rate. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.
      3. Intellectual Property Rights - Other than the content you own, under these Terms, Toyota and/or its licensors own all the intellectual property rights and materials contained in this Tournament, platform and derivative rights therein.
      4. Disclaimer of Warranties and Liabilities
        a. Without limiting the foregoing, Toyota makes no warranty that
        1. Your requirements will be met or that Tournament will be uninterrupted, timely, secure or error-free;
        2. Materials, information and results obtained will be effective, accurate or reliable;
        3. Any errors or defects in the game software or Tournament will be corrected.
          1. To the maximum extent permitted by applicable law, we will have no liability related to intellectual property rights, libel, privacy, publicity, obscenity or other laws. Toyota also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content. We shall not be liable for any third party product or services. We disclaim all responsibility and liability in this case, as well as with DDOS attacks, or players losing Internet connectivity. The advertisement available on e-mail or otherwise with respect to the third party products and services are for information purpose only.
          2. Toyota is in no manner whatsoever responsible and/or shall not be held liable, for any physical injury, death, mental trauma caused to any Participant in any manner whatsoever, in relation to participation in the Tournament.
          3. Toyota shall be under no liability whatsoever to the Participants, in respect of any loss, damage suffered by the Participant arising from or pursuant to the Tournament or for any and all loss, damage, cost, expense or injury to life or property sustained by the Participant at any stage of the Tournament. Notwithstanding the generality of the foregoing, Toyota expressly excludes liability for all direct, indirect and consequential loss or damage, including but not limited to loss or damage to property or for loss of profit, business, revenue, goodwill or anticipated savings pursuant to participation in the Tournament. In no event will Toyota be liable for, any amounts for indirect, incidental, consequential, or punitive damages of any party, including third parties; or for damages attributable to the Participant; or circumstances beyond Toyota’s reasonable control.
          4. Toyota shall not be held accountable/liable for any disruptions/stoppages/ interruptions or cancellation of the Tournament on account of occurrence of any event beyond the reasonable control of the Company (“force majeure factors”) or otherwise.
          5. Toyota shall not be held responsible for any malfunction/ server error/ technical fault of any kind either at the Participant’s end or the game software, which prevents the Participant from taking part in or completing in the Tournament.
          6. The Participant hereby agrees to indemnify Toyota or its affiliates against any claims that might arise from his/her actions or omissions while participating in the Tournament or due to any representations, misrepresentations or concealment of material facts by the Participant.
      5. General
        1. The Tournament will be held within the territory of India, except for the state of Andhra Pradesh, Telangana, Nagaland and Sikkim in view of the Andhra Pradesh Gaming (Amendment) Act 2020, Telangana Gaming (Amendment) Act 2017, Nagaland Prohibition of Gambling and Promotion and Regulation of Online Games of Skill Act 2015 (and related Rules) Sikkim Online Gaming (Regulation) Act 2008 (and related Rules and Regulations) respectively, and in all such states where it is specifically prohibited by law.
        2. Every Tournament/match/contest hosted on Toyota’s platform or conducted by Toyota is carefully designed to comply with applicable statutes and regulations in India. Every match conducted in the Tournament is a game of mere skill and participation in the Tournament involves considerable skill, judgement and discretion. Participants acknowledge that the success in the Tournament arises out of Participant’s exercise of his/her skills, superior knowledge, judgement and attention.
        3. Toyota will handle data concerning, streamers and casters in order to register into the tournament and/or manage their engagement in the aforementioned tournament, check the participants’ age, manage, as the case may be, the travel to participate in the finals and access to the facilities and also the awards ceremony as well as image capture.
        4. Players participating in the Tournament are not allowed to conduct any betting of any type in or during the Tournament
        5. Rescheduling games due to Force Majeure- In the event that an unforeseen event or in extreme circumstances (eg - server being down or other external factors) that prevent the match from being played on the official date, Toyota will reschedule the match to a different day and the rescheduled dates of the Tournament will be communicated to the Participants by Toyota by way of emails, text & whatsapp.
        6. Participants willingly authorize us, referring to any images/videos taken during the competition and also referring to any content in which he/she participates, to record or take any sequence and/or interview in which they participate to incorporate them to any work or recording Toyota deems appropriate (for now on, "Works") and therefore to exclusively and with the right of assignment to third parties reproduce, publicly communicate, dispose, transform, dub, subtitle and distribute, via any system, format, procedure, modality or technology the aforementioned images/videos and, as the case may be, the Works to which these images/videos are incorporated to, during the maximum time established by the current Copyright Law and to be exploited worldwide. Transferred rights include the exploitation via any means, format and/or T.V system, cinema system or video system, including household use, video on demand, printed, recorded, interactive system, "On Line" system, including Internet (web, YouTube and social media), phone system, any portable device and, on the whole, any system or device that allows data reception/hosting in any portable or regular device, among other things. During the season, content will be created around the players and such content may include interviews with them.
        7. Participants hereby expressly consent for Toyota to store and transfer within or outside India, the personal data (i.e. personally identifiable data) that is voluntarily provided prior to, during or after the Tournament, and for processing and usage by Toyota as it deems appropriate and for sharing with its affiliates, associates, dealers, agencies, auditors, legal advisers, marketing partners, representatives etc. for the purposes associated with the Tournament/any related or incidental activity/purpose and to contact the Participant through outbound call by telephone/mobile numbers or send SMS or email related to the Tournament and for offers, marketing and/or promotions, product related information, newsletter, market survey, poll, research, study, programs, enquiries about offerings, services and other legitimate purposes. Toyota may disclose information if required to do so by any law enforcing agency. All personal data accumulated will be acquired, processed, and used according to the applicable regulations governing the protection of personal data and for the sole purpose of managing and maintaining Toyota’s own legitimate business interests.
        8. Toyota reserves all rights to make amendments to the existing Terms or withdraw the Tournament without giving prior notice. It shall be the sole responsibility of the Participant(s) to check the Terms of the Tournament on the community pages on Facebook and Instagram. Participants agree to not hold Toyota responsible for any loss or damage incurred due to such change of the Terms or withdrawal of the Tournament.
        9. The Participant(s) hereby undertake, warrant and guarantee to Toyota that he/she has the full legal capacity to participate in the Tournament in accordance with law and also these Terms and Conditions.
        10. Participant(s) represents that he/she has not been accused or convicted or is otherwise involved in any criminal offence and/or is not under inquiry or trial by the police or judiciary which has not been disclosed to Toyota in writing or that the Participant(s) is /are not required to be present before any authority including police or any court of law for a term of twelve (12) months from the date of registration and has no other disability which would prevent or impede his/her participation in the Tournament.
        11. The Participant(s) acknowledges that he/she has voluntarily chosen to participate in the Tournament at his/her free-will and is willing to bear all risk, costs and consequences arising from such participation in the Tournament.
        12. This Tournament is in no way sponsored, endorsed or administered by, or associated with Facebook or any other social media platforms mentioned herein. Participants are voluntarily providing their information to Toyota, and by agreeing to the Terms set out herein, consent to usage of such information by Toyota for its internal purposes and for the purposes related to this Tournament, including but not limited to the purposes stated under these Terms.
        13. The Participants shall ensure that the entry submitted is decent, in compliance with applicable laws, and is not immoral, defamatory, abusive, offensive, insensitive, libellous or blasphemous to any person (living or dead), religious sect or section of the society, or infringe the rights of any third party including intellectual property etc.
        14. Toyota shall not be liable/responsible for any lost opportunity, damages, losses, costs, and expenses or otherwise suffered/incurred by any of the Participant(s) in connection with the Tournament.
        15. Notwithstanding any other provisions mentioned herein, Toyota may, at its sole and absolute discretion, to cancel the Tournament or reschedule the Tournament dates.
        16. The Participant(s) shall hold harmless and indemnify Toyota, its affiliates, its group companies, their employees, officers, directors and/or any other person from and against any suit /litigation /injury /damage /harm/loss suffered by Toyota in connection with any act or omissions of the Participant(s) in connection with the Tournament and/or any third-party rights claims with respect to the material/ entry submitted by the Participant(s).
        17. If any provision of these Terms is held by any court or other competent authority to be void or unenforceable in whole or part, the other provision of these Terms and the remainder of the affected provisions shall continue to be valid.
        18. These Terms shall be governed by and construed in accordance with the laws of India and subject to exclusive jurisdiction of the competent courts in Ramanagar, Karnataka.
        19. Toyota is empowered to take a decision on any case not covered by the present Terms.
        20. Each provision of these Terms shall be considered severable, and if for any reason any provision(s), or the application of such provision(s) to any person, entity or circumstance, shall be held invalid or unenforceable, such provision(s) shall be ineffective to the extent of such invalidity or unenforceability without invalidating the remaining provisions hereof, or the application of the affected provision to persons, entities or circumstances other than those to which it was held invalid or unenforceable.
        21. Contact Us - If you have any questions about this Terms of Access, practices of Toyota, or your experience with the Service, you can e-mail us at voc@toyota-kirloskar.co.in.
      6. Privacy Policy - All information collected from Users, is subject to our Privacy Policy available at the website. Users may reach out to Toyota at - voc@toyota-kirloskar.co.in.